Terms of Service

PracticeLien is sold as a per-practice flat-tier subscription. Pricing, tier limits, and billing cycles are described on the pricing page and in your Order Form. Subscriptions are billed monthly or annually in advance via Stripe.

You may cancel at any time. Cancellation takes effect at the end of the current billing period. We do not provide pro-rated refunds for partial periods unless otherwise agreed in writing.

We reserve the right to modify pricing with 30 days' written notice. Continued use after the notice period constitutes acceptance.

You may use PracticeLien only for lawful purposes and in accordance with these Terms. You agree not to: use the platform to process data of patients who have not consented in accordance with HIPAA and applicable state law; share access credentials between individuals (each staff member must have their own account); attempt to access data belonging to another practice tenant; reverse-engineer or decompile the platform; use the platform to store or transmit malicious code; or use the platform in any manner that violates HIPAA, the HITECH Act, or applicable state privacy laws.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRACTICELIEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) USD $100.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the platform shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English, in a location mutually agreed upon. Each party waives the right to a jury trial and to participate in class-action proceedings.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

We may update these Terms from time to time. We will notify you of material changes by email or via an in-app banner at least 14 days before the changes take effect. Your continued use of the platform after the effective date constitutes acceptance. If you disagree with the updated Terms, you may cancel your subscription before the effective date.

For legal inquiries, contact us at legal@practicelien.com or by mail at: PracticeLien / Seven Seas LLC, [Registered address — LAWYER-REVIEW-PENDING], United States.